About Jim Hall
| Jim Hall has 25 years experience in management and Human Resources, much of the latter time specializing in training and development. He has worked as a Technical Trainer in process and manufacturing industries, and has extensive experience facilitating supervisory and management development programs. He has designed and delivered training and development processes at the corporate level for both Waste Management Incorporated and Solo Cup Company, and in prior years has served a customer base that includes large and small companies and organizations from across the United States. In his current position as President of Jim Hall & Associates, he has worked with companies in the Hanover area, specializing in strategic planning and leadership development. |
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About Resource Associates Corporation (RAC)
Jim Hall’s associates are primarily the professionals of Resource
Associates Corporation (RAC) of Reading, Pennsylvania. RAC
has been producing employee and management development
materials for close to 30 years. They have created processes for
Executive Leadership, Management, Supervision, Customer Service,
Strategic Planning, and so on. Key features of the approach taken by
RAC in these processes are:
Participants meet weekly for 5 – 10 weeks depending on the process (6 for Customer Service, 10 for major processes such as Leadership, Supervision, Management and Sales). Each session is 2 – 3 hours in length. Participants are able to “develop” due to the application and practice time between sessions. The most important feature of all the RAC processes is that participants MUST bring into the classes specific issues/projects from their respective workplaces. Each session ends with specific goals and action steps to be completed before the next session. Public sessions are available in the Hanover area, or can be presented at the client’s place of business. At client locations, sessions are available during first, second, and/or third shifts.
Groups meet quarterly for one to three quarters (depending on the process) following the last session, to present progress reports on individual and organizational goals. Additional content is added as needed to these sessions.
Text materials are also provided in audio form, enabling participants to have multiple exposures to the content between sessions. Five exposures (reading and/or listening) to the content between weekly sessions results in content retention of more than 60%.
The Action Planner is the vehicle through which participants assess themselves, their departments and their organizations as a whole. They are guided through a goal setting and goal achievement process that leads to specific, measurable results. The Action Planner is what makes it possible for participants to apply course content to their specific personal and working lives.
Participants have continuous contact with the facilitator via phone or email during development sessions, and up to one year following the last session. |
